Summary

Tipping in U.S. restaurants has dropped to 19.3%, the lowest in six years, driven by frustration over rising menu prices and increased prompts for tips in non-traditional settings.

Only 38% of consumers tipped 20% or more in 2024, down from 56% in 2021, reflecting tighter budgets.

Diners are cutting back on outings, spending less, and tipping less. Some restaurants are adding service fees, further reducing tips.

Worker advocacy groups are pushing to eliminate the tipped-wage system, while the restaurant industry warns these shifts hurt business and employees.

Key cities like D.C. and Chicago are phasing in higher minimum wages for tipped workers.

Non-paywall link

  • UnfortunateShort@lemmy.world
    link
    fedilink
    arrow-up
    4
    ·
    edit-2
    14 days ago

    Worker advocacy groups are pushing to eliminate the tipped-wage system, while the restaurant industry warns these shifts hurt business and employees.

    Imagine having to pay a living wage, burger prices would explode!

    Except, for example, there is a 12.82€ minimum wage in Germany and a hamburger ist still around 2€ at Burger King (about 1:1 in $ atm). Food and work safety are stricter too iirc. Workers also have 20 days of vacation minimum (if your work full-time), 60h weeks maximum @ 40h on average, as well as extra pay for night, weekend and holiday shifts. And health insurance is about 200 a month at that income I think.

    Edit: Oh, and of course still 5-20% tipps.

    You are getting screwed over completely. Anyone who claims otherwise is your enemy.

    • 𝔼𝕩𝕦𝕤𝕚𝕒@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      14 days ago

      I think it’s more of a subsidizing thing. In the UK they get all these things and can’t budge due to pushback and culture, so they subsidize those costs with cuts to other places, like shrinkflation in the US, and other places. Costs went up to ship their foodstuffs all over the world, buuuut they enabled tipping at POS in the US, getting poor suckers to make up the difference (they hope)

      Not an excuse, but if the US put in place the same things the UK has, fast food would lose their biggest cost subsidy for more expensive places like the UK, and prices would actually go up (because the corpo suits can’t take a fuckin pay cut obviously!)

    • TransplantedSconie@lemm.ee
      link
      fedilink
      arrow-up
      1
      ·
      14 days ago

      We had 150 million people decide to keep things going the way they are. Until a major slice of shit hits the proverbial fan, nothing will change. The American population is too fat, stupid, and lazy to make the change on its own.

  • foggy@lemmy.world
    link
    fedilink
    arrow-up
    3
    ·
    edit-2
    14 days ago

    I mean…

    2016, I went to a bar and got a 16oz beer, a burger and a basket of fresh fries for $18. I was happy to throw $3-5 on that for decent service, hell even subparbaervice.

    Now it’s an 11oz beer being sold as a 12oz beer for $9 and a $22 burger, add fries for $4

    If I get 2 beers, it’s $50 with a tip.

    The fuck?

    • TimeSquirrel@kbin.melroy.org
      link
      fedilink
      arrow-up
      0
      ·
      14 days ago

      Well, I mean, are you going to continue to go out and hand them all that money? Then they’ll continue to feel like they can safely raise prices. If you start making burgers at home and buying beer at the local liquor store, you’ll be paying a small fraction of what you paid even in 2016. If you need some social interaction, just make it a cookout and invite people. I’m sure they’ll be happy to have you at their place in return.

      • foggy@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        edit-2
        14 days ago

        Making an awful lot of (mostly irrelevant) assumptions here.

        I’m simply stating that inflation is a big reason that people don’t tip as much.

      • Alenalda@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        13 days ago

        It’s all well and good for him of he stops going, but look at places like McDonald’s which has increased prices 100% in the last couple years. They are getting less business so they raise price to compensate. Now the addicts are getting priced gouged even more, so that the line goes up. Late stage capitalism is a motherfucker.

  • Monkey With A Shell@lemmy.socdojo.com
    link
    fedilink
    English
    arrow-up
    3
    ·
    14 days ago

    You can bet there was some more tolerance for it when there was some guilt for office workers staying at home while service roles had to stay on site during the height of covid.

    The fact that so many point of sale make it a default thing to put it directly out there for someone to tip before any service is done and with that decision in view of everyone around doesn’t sit well either

    • Alteon@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      14 days ago

      I’m so fucking done with it, that I just assume everyone behind me is too. I happily hit that “No tip” button. Unless you provided an active service for me, or went above and beyond to get me something, then why do you deserve a tip? I have to pay you extra money for you to do your job correctly?

      • JWBananas@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        13 days ago

        It’s actually driven moreso by the point-of-sale vendors. They enable it by default, because they make a percentage of the transaction as a processing fee. The merchant has to request that it be disabled.

        • acetanilide@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          12 days ago

          Not a POS technically but a previous vet had a jar on the front desk to tip the receptionist. They even stuck a QR code on it in case you don’t have cash.

      • Joeffect@lemmy.world
        link
        fedilink
        arrow-up
        1
        ·
        13 days ago

        I only tip at restaurants and when I get my hair cut. All of this new tipping stuff, I have always assumed was just a generic update to enable it basically everywhere… I’ve always hit no tip… I don’t feel bad for it… You’re not getting paid 2 dollars an hour working at some random place that’s not a restaurant… I’ve heard stories of employees not even getting those tips… It’s a push for greed… That’s it

    • KnightontheSun@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      14 days ago

      I was in SoCal several months back and ended up in a candy shop. Nothing but drawers of candy on the walls and one desk in the middle with a young woman sitting behind the checkout tablet. I had a question or two, but she was neither helpful or knowledgeable (it’s candy. not a difficult topic). She seemed very disinterested in engagement.

      Well, I finish my selection, she scans and the tablet shows the totals with the big tip screen (NoTip-15-20-25%). I was taken aback that her job would get tips and wondered if she was paid enough before I smashed the NoTip button to finish up since she hadn’t done a thing to merit one.

  • andros_rex@lemmy.world
    link
    fedilink
    arrow-up
    3
    arrow-down
    1
    ·
    12 days ago

    Tipping was essentially an American invention to not pay black people. (Who were the majority of service industry workers in the late 1800s/1900s?)

    Also keeps that servant/master power dynamic.

  • irish_link@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    12 days ago

    The worst part is when you go to a place you need to pay before service is rendered.

    If I go to the bagel shop and get a dozen I pay before I pick them out. TIP? Are you kidding me, what what, you have not served me yet.

    A tip is to reward good service at a sit down place. I still think it shouldn’t be and if we have it, it should be back to the 5-10% like most countries that have tipping.

    But if you ask for a tip before you render service i get a little angry.

  • Tedesche@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    13 days ago

    Tipping culture and systems need to die off. Sadly, because they often get paid more via tips than they would by increased hourly wages, tipped employees are often against such reforms.

    And, to be fair, for most restaurants, it would be really hard for them to pay their wait staff appropriate wages in many cities where rent is extremely high and the cost of the food products they use to create their meals is rising as well. It’s not a simple matter of “the employer should pay their employees’ wages, not the customer.” The industry is built around tipping, and that’s not something that can be changed overnight.

    Still, I firmly believe it needs to happen. And if that means increasing the price of restaurant meals, so be it. I suspect people eat out too much these days anyway and should learn to cook themselves. I used to eat out a lot until I did some calculations and realized I was spending way too much on it. Since learning to cook, I’ve saved a lot of money and now prefer my own cooking to a lot of restaurant fare out there (although not the really good stuff—I’m no professional chef).

    • frayedpickles@lemmy.cafe
      link
      fedilink
      English
      arrow-up
      2
      ·
      edit-2
      11 days ago

      I’d rather we just eliminate wait staff in most places. There’s almost zero value to a person over a tablet.

    • I3lackshirts94@lemmy.world
      link
      fedilink
      arrow-up
      0
      arrow-down
      1
      ·
      12 days ago

      I don’t really agree that restaurants couldn’t make it work. It’s just going to have to take all or nothing.

      Getting away from tipped wages is the real problem. Give all restaurant workers fair livable wages, they won’t be on tighter budgets on would spend more going out.

      Workers can’t live paycheck to paycheck just for the profits to sit in some CEO or owners back account. The economy is heathy with an exchange of money. More money in the pockets of the people the more they will spend.

      Of course it won’t work if one restaurant (or any single company) does it differently when everyone is still on tight budgets. You won’t get the business from your own employees but need others to have the means to come to you too.

  • militaryintelligence@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    14 days ago

    Blame the companies, not the customers. I bought a $12 water at a concert and the attendant acted offended I didn’t tip. Don’t get mad at me.

    • Empricorn@feddit.nl
      link
      fedilink
      English
      arrow-up
      0
      arrow-down
      2
      ·
      13 days ago

      You’re fine with getting overcharged for the concert and the water, but paying the worker for their time is where you draw the line?

      • ArchRecord@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        13 days ago

        Most people going to concerts can’t exactly leave the building, find a different store selling water, buy it, then bring it back in through the concert venue. (Nor are they capable of magically knowing the prices inside beforehand) The reason the price was so high was likely because the venue knew they had a captive audience, and when people need water, they need water. If someone is just forced to pay $12 for water, asking them to subsidize your worker’s wages on top is a shitty move, and if nobody tips, then maybe that company will realize that they can’t subsidize the wages they pay with tips, and stop relying on them.

        Then the attendant gets paid fairly from the get go, and they don’t need to be offended if someone doesn’t tip, because why the hell should anybody have to subsidize a corporation’s wages? If they want workers, charge what’s required in the price to pay those workers, no tip required.

  • prole@lemmy.blahaj.zone
    link
    fedilink
    arrow-up
    2
    ·
    edit-2
    12 days ago

    I’ve been tipping more, but that’s mostly because I live in a relatively low-income area and I know people around here are cheap/frugal. I’ve also worked in food service before (though not deliveries) and I know just how awful it can be. I hope I can be the one delivery that allows the person to call it an early night and spend time with their family. Shit like that.

    That being said, I don’t know what kind of notes the drivers get when they see my order pop up, but I will say that 99% of the time, my service has been impeccable. They know.

    HOWEVER, don’t take this as approval for tipping culture. I hate it and would love to do away with it. Unfortunately, I understand that these people depend on my tips for a living wage and that sucks.

  • ILikeBoobies@lemmy.ca
    link
    fedilink
    arrow-up
    1
    ·
    13 days ago

    Good, the only way people will get a living wage is if the people stand with them and refuse to tip

    • Glytch@lemmy.world
      link
      fedilink
      arrow-up
      0
      ·
      13 days ago

      Refusing to tip does nothing to convince an employer to pay more. It only further exploits an already exploited worker.

      If you actually care don’t patronize businesses that have a tipped wage and lobby for a higher minimum wage.

      • asret@lemmy.zip
        link
        fedilink
        arrow-up
        1
        ·
        13 days ago

        Your advice would require people to drastically change their lives right now. Everything’s tipped.

        Telling people to stop tipping requires almost nothing from them.

        And yes, it will make things worse for the exploited workers - they’ll have to find new jobs if they’re not happy with their agreed-upon remuneration. But it’s this that will convince the employer to pay more - if they can’t attract staff they’ll have to offer more

        Stopping tipping also puts the burden where it should be. You are the one saying your pay isn’t enough (and thus need tipping) - you fight for it yourself.

  • Canonical_Warlock@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    1
    ·
    14 days ago

    I wonder if all of the places like Subway that are asking for tips and getting $0 because who the hell tips at a Subway, are throwing off this stat at all.

    • jeffw@lemmy.worldM
      link
      fedilink
      arrow-up
      1
      ·
      14 days ago

      Considering the article specifies “full-service restaurants,” Imma go with no

    • dylanmorgan@slrpnk.net
      link
      fedilink
      arrow-up
      0
      ·
      14 days ago

      Probably not directly, but I think tipping fatigue is definitely affecting things. If you’ve been prompted 10 times already to tip at places you usually wouldn’t tip and then are in a sit down restaurant, you may very well feel inclined to tip less.

      • AbidanYre@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        14 days ago

        Employees at places like Subway and Starbucks could be getting screwed by no one using cash anymore too.

        If I’m using a card there’s no change to toss in the jar.

  • MisterFrog@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    11 days ago

    American tipping culture is so pervasive, anerican POS software companies don’t even bother localising POS systems to remove the tipping step.

    Like, why is this button here, practically no one is ever going to use it.

    If we leave a tip, it’s in a tip-jar almost without exception, in cash. It’s where you put your poop change or a couple of gold coins ($1 or $2)

    (Australia)

    Grumble

    • thesohoriots@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      14 days ago

      I don’t get the ones for products. I pay for a trendy pillow or whatever, also shipping at a flat rate, but then there’s a tip button? I just know that’s going straight to Shopify or management.

  • samus12345@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    13 days ago

    This is only going to get worse as late-stage capitalism continues to wring every last penny it can out of the working class.

  • Flying Squid@lemmy.world
    link
    fedilink
    arrow-up
    1
    ·
    14 days ago

    I will tip wait staff because I know they rely on it. Someone at the counter at Starbucks? No. They’re not getting less than minimum wage and expected to make up the difference in tips.

    • Snot Flickerman@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      14 days ago

      Depends on the state, too. In Washington wait staff get full minimum wage, which is the highest in the country.

      So I feel a lot less bad leaving a smaller tip in Washington because they’re being paid the same as everyone else, not artificially paid less with “tips supposed to make up the difference.”

      Also, semi-related: Olympia, Washington was one of UberEats best-tipping cities in 2023.

      https://www.uber.com/newsroom/2023-uber-eats-cravings-report/

      Customers in Olympia, WA, Asheville, NC and Bismarck, ND were the most generous tippers in the U.S.

      So a city with the highest minimum wage in the country is also one of the cities that tips the best. Interesting.