“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
Disclaimer: I agree that tipping should dissappear if what it is used for is to subsidize lower wages rather than reward going above and beyond expectations. i.e most tipping should fuck off.
That said, the supposed purpose of tipping before the order is delivered is to incentivize faster service and relies on the star rating to ensure that drivers actually do that. i.e if a driver sees no tip, your order is last in line if it gets delivered at all. A large tip should attract drivers that can deliver faster. A driver that has too low of an average star rating gets shunted down the priority list or outright removed.
Wat. If an order isn’t getting delivered (your words):
Than that’s an even BETTER reason that tipping should 100% be eliminated.
And the best reason Capitalists should pay a living wage; not slum wages, actual living wages.
I should not be effectively bidding for better delivery service. Lol