DOT Announces Rule Requiring Automatic Refunds of Airline Tickets and Service Fees for flights that are canceled or delayed more than 3 hours domestically and 6 hours internationally
DOT Announces Rule Requiring Automatic Refunds of Airline Tickets and Service Fees for flights that are canceled or delayed more than 3 hours domestically and 6 hours internationally
So the flight was scheduled for 12:00. They kept announcing that it was delayed to 1:00, 2:00, and then at 2:55 they stopped announcing new delays. The flight ended up boarding at 3:30, but because they didn’t announce the delay every customer service rep said that I wasn’t entitled to compensation.