

I called to cancel my red card and the guy asked why so I said it was due to their new DEI policies, or lack thereof, and he said, “WELL, wish there was something we could do to keep you but there’s not so the account will be closed. Thanks for calling!” And then basically hung up on me. It definitely made me feel like the adult in the relationship.
I would’ve thought that if his tone wasn’t angry, but dude sounded pissed, and it was a very abrupt change when I said why. I’m sure I’m not the first or only person to cancel for that reason but I didn’t get “secretly agrees” vibes.