

Most people do know how to use a computer though. Windows and macOS have been around for a very long time by now, and both have not required you to use the CLI for anything but very extreme cases in more than 25 years. You’re not starting with a blank slate. They know how a GUI is supposed to work. It is self explanatory to them. Shoving them towards a CLI is making them relearn stuff they already knew how to do. There’s a reason a lot of Windows migrants end up with KDE or Cinnamon. It’s familiar, it’s easy. Most people do in fact associate a cog with settings. CLI aren’t familiar to most people and thus a much larger hurdle.
Also, I’m not talking about fixing problems. The CLI is a perfectly valid tool to fix problems. Not everything has to be graphical. Just enough that you don’t need it unless something breaks.
But people don’t memorize which subpage of the control panel leads to what they need. They go after content clues. You need to change your ip adress? Well it’s probably somewhere in the settings under the category network.
But cli you have to memorize. It doesn’t give you any context clues